Help & FAQ

How can we help?

Answers to the most common questions about PlayPact. Can't find yours? Email us at kontakt@meipak-studios.de.

Getting started

What is PlayPact?

PlayPact helps groups of friends answer the eternal question: "What are we playing tonight?" Everyone in a room swipes through games — right for "I'm in", left for "Nope". As soon as enough of you like the same game, it's a match.

How do I create a room?

In the main menu under "New room", enter your name and choose the room settings: mode (Classic or Pre-order), match rule, filter sync and, optionally, platforms. Then tap "Create room". You'll get a room code to share with your friends.

How do I invite friends?

There are two ways:

  • Share the room code: Send your friends the code, e.g. via WhatsApp or Discord. They enter it under "New room" in the "Room code" field and tap "Join".
  • Via your friends list: Add friends once using their friend code ("Friends" tab) or straight from a room (Members → "+ Friend"). After that you can invite them to your room with one tap — the invitation shows up under their bell icon.
Do I need to sign up?

No. PlayPact works without an account, email or password. Your device automatically gets an anonymous identifier. You set your display name and avatar yourself in your profile (top right).

Matches & rooms

When is it a match?

The room creator decides via the match rule:

  • ⚡ From 2: a match as soon as you and at least one other person like the same game.
  • 👥 Majority: a match when the majority of the room likes the game.
  • 🤝 Everyone: a match only when really everyone in the room agrees.
What is pre-order mode?

In pre-order mode you only swipe through announced games that haven't been released yet. Perfect for agreeing on an upcoming game together. Release dates may still change.

What does crossplay mean for platforms?

If you select several platforms when creating a room, you can choose: either it's enough for a game to run on one of the platforms, or — with crossplay — it has to be available on at least two of your platforms so you can play together across platforms.

What does filter sync do?

With filter sync on, the genre, player count and platform filters apply to everyone in the room. With it off, everyone filters for themselves.

Why has my room disappeared?

Rooms are deleted automatically when

  • the last person leaves the room,
  • the creator deletes the room, or
  • nobody has been active in the room for 30 days.

This keeps the database lean and protects your data. Just create a new room.

Someone's bothering me — how do I block or report?

In a room under Members, in your friends list or right on an invitation you'll find ⊘ Block and ⚑ Report.

  • Block: you're no longer friends and the person can neither invite you nor add you again. You can unblock them any time under Settings → Account & data.
  • Report: choose a reason, e.g. an inappropriate name. We review every report; the person won't find out who reported them.
I was removed from a room — why?

The person who created a room can remove members and ban them from that room. This only affects that one room — you can keep using other rooms.

Can I hand over the room?

Yes. Open the members list in the room and tap "Transfer role" next to a person. If the creator leaves the room, the role is automatically passed on to another member.

Profile, library & devices

What is the library for?

In the library you mark games you already own. In a room you can then filter with "Only games I own". You can also paste and import a list from your Steam, Xbox or PlayStation library. Your library stays on your device — others can't see it.

Who can see what I like?

All members of a room can see which games you liked there and which matches came about. So PlayPact isn't the place for secrets — but it's perfect for the group.

I switched phones — my friends are gone.

Because PlayPact works without an account, your profile and friends list are tied to the anonymous identifier of your previous device or browser. On a new device you start fresh. We're working on optional account linking so your data survives a device change.

How do I change the language?

Tap the gear icon (settings) in the main menu and pick Deutsch, English, Español, Français or Italiano under "Language".

A game is missing from PlayPact.

Suggest it! Use the suggest a game form and it goes straight onto our list.

Data & privacy

How do I delete my data?

Right in the app: gear icon (settings) → "Delete my data". Your profile, friend code, friends list, invites and room entries are deleted immediately. Without the app you can do it by email — see Delete data.

What data does PlayPact store?

Only what the app needs: an anonymous identifier, your profile, room data and your friends list. No tracking, no advertising cookies. All details are in the privacy policy.

Join the beta test

Try PlayPact for Android before it launches on the Play Store.

Sign up now

Question not answered?

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